balitaxonline.com

I. General Overview
This Privacy Policy explains how balitaxonline.com collects, uses, and safeguards the personal data of its users in line with applicable data protection regulations.

All personal data is managed in accordance with the General Data Protection Regulation (Regulation (EU) 2016/679 – GDPR).

We are committed to ensuring the confidentiality and protection of any information submitted through our platform.

II. Guiding Principles for Data Handling
All personal information is processed according to Article 5 of the GDPR and follows these core principles:

  • Lawfulness, fairness, and transparency
  • Purpose limitation
  • Data minimization
  • Accuracy and updates
  • Storage limitation
  • Security through integrity and confidentiality

III. What Data We Collect
We process data under lawful bases, which include:

  • User consent
  • Fulfilling a service or contract
  • Compliance with legal obligations
  • Legitimate business interests

Categories of personal data may include:

  • Identity Information: Full name, gender, date of birth
  • Contact Details: Email address, phone number
  • Passport Data: Passport number, country of issue, expiration date
  • Travel Details: Purpose of visit, travel dates
  • Device Information: Browser, OS, IP address, session details
  • Payment Details: Processed via secure gateways, never stored directly

IV. Lawful Basis for Processing
Your data is processed under one or more of the following GDPR legal bases:

  • Article 6.1(a): Consent
  • Article 6.1(b): Contractual necessity
  • Article 6.1(c): Legal obligations
  • Article 6.1(f): Legitimate interests

V. Data Retention Policy
We retain data only for as long as necessary to fulfill its intended purpose.

  • Consent-based data is stored until the consent is withdrawn
  • Contractual or legal data may be retained in line with statutory limitation periods

VI. Data Access and Recipients
Your data may be shared with:

  • Internal personnel (e.g., support team, technical staff)
  • Trusted third-party service providers (e.g., payment processors, IT support)
  • Legal and regulatory bodies as required
  • Indonesian authorities solely for the purpose of processing digital travel authorizations
  • International recipients outside the EEA only under GDPR-compliant safeguards such as Standard Contractual Clauses

VII. Your Rights Under GDPR
You have the right to:

  • Request access to your personal data
  • Request correction or deletion of your data
  • Restrict or object to processing
  • Request transfer of your data (data portability)
  • Withdraw consent at any time without affecting prior processing
  • File a complaint with a Data Protection Authority

VIII. Cookies Policy
Cookies are small text files stored on your device to improve website performance and user experience.

Cookies used on balitaxonline.com are safe and do not contain malicious code.

We use the following cookie types:

a) Based on Duration:

  • Session Cookies: Active only while your browser session is open
  • Persistent Cookies: Remain on your device until deleted manually

b) Based on Function:

  • Essential Cookies: Required for the site to function properly
  • Analytics Cookies: Help us understand how users interact with our website
  • Marketing Cookies: Used to personalize advertising content

We may utilize third-party services like Google Analytics, Google Ads, Stripe, and Zoho for analytics and marketing purposes.
To manage your advertising preferences with Google, visit:
https://www.google.com/ads/preferences

Most browsers allow you to control cookies through their settings. Disabling certain cookies may affect your experience on our site.

IX. Policy Updates
balitaxonline.com may update this policy to comply with legal changes or to improve clarity and user transparency.
Any changes will be reflected on our homepage with a revised effective date.